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Innovating Hospitality, Embracing Legacy

Current ​Projects

Bend, Oregon

(541) 283-3360

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Spokane, Washington

(509) 289-2760

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Nampa, Idaho

(208) 495-5291

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Best Western Plus Peppertree

Nampa Civic Center Inn

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Omak, Washington

(509) 240-9281

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Current ​Projects

Bend, Oregon

Peppertree Pub & Eatery

Nampa, Idaho

Junction Kitchen & Lounge

Past ​Projects

Bend, Oregon

Z Pizza & Taproom

Auburn Washington

Best Western Peppertree ​Auburn Inn

Liberty Lake, Washington

Best Western Peppertree ​Liberty Lake Inn

Yakima, Washington

Best Western Peppertree ​Yakima Inn

Company ​Snapshot


Years of Management






Retail Spaces


Peppertree Hospitality Group:

A Family Legacy of Exceptional Hospitality

Peppertree Hospitality Group (PHG) is a premier hospitality ​management company founded on the principles of hard ​work, compassion, and an unwavering commitment to ​success. Established in 1992 by Rita and John Santillanes, this ​dedicated, family-run business has grown from humble ​beginnings to become a leading force in the Pacific ​Northwest's hotel and restaurant industry.

What started as a leap of faith into the hotel business has ​blossomed into a thriving enterprise, with PHG now owning ​and operating four hotel properties across Washington, ​Oregon, and Idaho. These include the Hotel Peppertree Bend ​in Bend, OR, the Best Western Plus Peppertree Airport in ​Spokane, WA, the Best Western Plus Peppertree Inn at Omak ​in Omak, WA, and the Best Western Plus Peppertree Nampa ​Civic Center Inn in Nampa, ID.

Beyond its hotel portfolio, PHG has diversified its offerings, ​managing several restaurants and retail spaces. The company's ​culinary ventures include the ZPizza Taproom and Junction ​Kitchen & Lounge, while its retail presence encompasses the ​Peppertree Plaza shopping center in Spokane.

how it started

At the heart of PHG's success lies a deep-rooted commitment ​to quality service and hospitality. Rita Santillanes, the driving ​force behind the company's growth, has been recognized for ​her entrepreneurial spirit and dedication to the industry, ​serving on numerous boards and advisory councils, including ​the Latino Hotel Association and Visit Spokane.

Complementing Rita's vision is the unwavering support of her ​husband, John Santillanes, who has been a steadfast partner ​throughout their journey. Together, they have built a ​company that values its people, fostering a culture of ​opportunity and growth for their employees.

Peppertree Hospitality Group's story is a testament to the ​power of perseverance, hard work, and a genuine passion for ​hospitality. From its humble beginnings to its current status as ​a respected industry leader, PHG continues to uphold the ​highest standards of service, professionalism, and caring – a ​true embodiment of the Santillanes family's enduring legacy.